Connect patient document

Version 1.0 · Effective September 1, 2026

Public read-only document for LIV Dynamic

Notice of Privacy Practices

The professional entities and licensed healthcare providers delivering care through the Connect platform

Version 1.0 · Effective September 1, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Who this notice covers

This notice is given by the professional entities and the licensed healthcare providers who evaluate and treat you through the Connect platform (together, "your providers," "we," "us," or "our"). Your providers are the covered entity responsible for your medical record and for the privacy of your health information. Your provider-patient relationship is with them.

US Health and Wellness, Inc., a Wyoming corporation ("US Health and Wellness" or "USHWN"), operates the Connect platform and provides technology and administrative support to your providers. USHWN does not practice medicine, does not prescribe, and does not make medical decisions. It handles health information only on behalf of your providers, as their business associate under a written agreement, and only as that agreement and the law permit.

Brands and marketing partners that refer you to your providers are not your healthcare providers. They do not prescribe, do not make medical decisions, and are not covered by this notice. Any privacy policy, terms of service, or refund policy published by one of those brands is a separate document that governs its own website and commerce activity. It does not replace this notice.

The information this notice covers

This notice covers protected health information — information that identifies you and relates to your physical or mental health, the healthcare you receive, or payment for that care. That includes the intake you complete, your medical history, the medications you request or are prescribed, provider notes, laboratory results, and records of the care your providers deliver through the Connect platform.

How we may use and disclose your health information

Treatment. We use and disclose your health information to provide and coordinate your care. For example, the licensed provider reviewing your intake sees your medical history and the medications you have requested. We share your prescription with a dispensing pharmacy. If you have a follow-up visit, the provider sees the record of your earlier care. If you ask us to, we may share information with your primary care physician or another provider treating you.

Payment. We use and disclose your health information to bill and collect payment for the care you receive, and to determine eligibility and coverage. For example, we may share limited information with a payment processor to complete a transaction, or with a health plan if one is involved in paying for your care.

Health care operations. We use and disclose your health information to run our practice and improve the care we deliver. This includes quality review of clinical decisions, evaluating provider performance, training, credentialing and licensing, care coordination, arranging for legal and auditing services, and general administrative activities.

Other uses and disclosures permitted or required by law

We may use or disclose your health information without your authorization in the following circumstances:

  • As required by law. When federal, state, or local law requires the disclosure.
  • Public health activities. To prevent or control disease, report births and deaths, report reactions to medications or problems with products, notify people of recalls, or notify a person who may have been exposed to a disease.
  • Victims of abuse, neglect, or domestic violence. To a government authority authorized to receive such reports.
  • Health oversight. To agencies conducting audits, investigations, inspections, and licensure activities.
  • Judicial and administrative proceedings. In response to a court order, subpoena, or other lawful process, subject to applicable requirements.
  • Law enforcement. For limited purposes such as responding to a court order or identifying a suspect, fugitive, witness, or missing person.
  • Serious threat to health or safety. To prevent or lessen a serious and imminent threat to you or to another person.
  • Workers' compensation. As authorized by workers' compensation laws.
  • Research. When an institutional review board or privacy board has approved the research and the applicable privacy protections.
  • Coroners, medical examiners, and funeral directors. As necessary for them to carry out their duties.
  • Organ and tissue donation. To organizations that handle procurement or transplantation.
  • Military, national security, and correctional institutions. In the limited circumstances the law allows.

Uses and disclosures that require your written authorization

We will obtain your written authorization before we:

  • Use or disclose psychotherapy notes, except in the narrow circumstances the law permits.
  • Use or disclose your health information for marketing purposes, other than communications about your own treatment or about health-related services we provide.
  • Sell your health information.

Any other use or disclosure not described in this notice will be made only with your written authorization. You may revoke an authorization at any time, in writing, except to the extent we have already acted in reliance on it.

Your rights

Access and copies. You may inspect and obtain a copy of your health information in our designated record set, including an electronic copy where we maintain it electronically. We may charge a reasonable, cost-based fee.

Amendment. You may ask us to amend health information you believe is incorrect or incomplete. We may deny the request in certain circumstances, and if we do we will explain why in writing and you may submit a statement of disagreement.

Accounting of disclosures. You may request a list of certain disclosures we have made of your health information. This list does not include disclosures for treatment, payment, or health care operations, disclosures you authorized, and certain other disclosures.

Request restrictions. You may ask us to restrict how we use or disclose your health information for treatment, payment, or health care operations. We are not required to agree, except that we must agree to a request to restrict disclosure to a health plan for a service you paid for in full out of pocket.

Confidential communications. You may ask us to communicate with you in a particular way or at a particular location — for example, only by email, or only to a specific phone number. We will accommodate reasonable requests.

Paper copy. You may request a paper copy of this notice at any time, even if you agreed to receive it electronically.

Notification of a breach. We will notify you if a breach occurs that compromises the privacy or security of your health information.

Choose someone to act for you. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. We will verify that the person has the authority before we act.

To exercise any of these rights, contact us using the information at the end of this notice. We may ask you to submit your request in writing.

Our responsibilities

We are required by law to maintain the privacy and security of your health information, to give you this notice describing our legal duties and privacy practices, and to follow the terms of the notice currently in effect. We are required to notify you promptly if a breach occurs that may have compromised your information. We will not use or share your information other than as described here unless you tell us in writing that we may.

Changes to this notice

We may change the terms of this notice at any time. A change applies to all health information we maintain, including information created or received before the change. The current notice is posted at the address where you received this one, and it shows its version and effective date. You may request a copy at any time.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us using the contact information below.

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, at 200 Independence Avenue SW, Washington, D.C. 20201; by calling 1-877-696-6775; or online at https://www.hhs.gov/ocr/complaints/index.html.

We will not retaliate against you for filing a complaint.

Contact

To ask a question about this notice, to exercise any of the rights described above, or to request a paper copy, contact the Privacy Officer for your providers. Requests may be sent through the Connect platform's administrator, which receives them on your providers' behalf:

Attn: Privacy Officer, c/o US Health and Wellness, Inc.
30 N Gould St, Ste R
Sheridan, WY 82801

Email: ben@ushwn.com

Sending us a formal notice or complaint. A privacy complaint, a written request to exercise your rights, or any other formal notice under this notice must be sent to:

Email: info@ushwn.com
Copy to: ben@ushwn.com and riley@ushwn.com

or by mail to the Privacy Officer at the address above. We will acknowledge receipt of any notice sent this way.